Official Documents

Ace 66 Privacy Policy – Malaysia Personal Data Protection

Your privacy is our priority. Find out how ace 66 collects, uses, stores, and protects your personal data in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia.

Updated: 1 January 2026 PDPA Malaysia Compliant Bahasa Melayu (ms-MY)
Our Commitment

Why Your Data Is Safe with ace 66

We invest in the best technologies and procedures to ensure every Malaysian member's personal information is always fully protected.

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256-bit SSL Encryption

All data transmitted between your device and ace 66's servers is protected by military-grade 256-bit SSL encryption. Your login credentials, payment details via DuitNow or FPX, and personal data are fully safeguarded from third-party access.

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Malaysia PDPA Compliance

The ace 66 Privacy Policy is built entirely in accordance with Malaysia's Personal Data Protection Act 2010 (PDPA). We collect only what is necessary, obtain your explicit consent, and give you full rights to access or delete your data.

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No Sale of Data to Third Parties

Ace 66 has never sold, rented, or shared member personal data with any third party for commercial marketing purposes, and will never do so without your explicit consent. Your data is used solely for the purposes set out in this Privacy Policy.

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Right to Access & Correct Data

As an ace 66 member, you may request a copy of the personal data we hold about you at any time. If any information is inaccurate, you may request a correction and we will process it within 14 working days.

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Full Cookie Control

You have full control over the cookies used on the ace 66 platform. Essential cookies are used for core functionality, while analytics and marketing cookies are only activated with your consent through our cookie preference panel.

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Immediate Breach Notification

In the event of a security incident involving member data, ace 66 is committed to notifying affected users within 72 hours and taking immediate remedial action. Transparency is a core value in how we manage your data.

Latest version: 1 January 2026  |  Supersedes all previous versions

This Privacy Policy explains how ace 66 ("we", "us", "Company", "platform") collects, uses, stores, discloses, and protects your personal information when you use our website at https://ace66.life or any related services. This document forms part of Terms & Conditions ace 66 and should be read together with it.

1. Introduction & Scope of Privacy Policy

Ace 66 is an online sports betting and casino platform operating in Malaysia. We understand that your trust depends on how responsibly and transparently we handle your personal data.

This Privacy Policy applies to all individuals who:

  • Visiting or using the ace 66 website at https://ace66.life
  • Register and hold an ace 66 member account
  • Using the ace 66 mobile app (where available)
  • Communicating with our customer support team via email, Live Chat, or Telegram
  • Participating in any promotion, contest, or VIP programme organised by ace 66

By using the ace 66 platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.

ace 66 is fully compliant with Personal Data Protection Act 2010 (PDPA) Malaysia. All processing of your personal data is carried out in accordance with the PDPA principles established by the Department of Personal Data Protection Malaysia.

2. Types of Personal Data We Collect

Ace 66 only collects data that is strictly necessary to provide our members with a safe, efficient, and legally compliant service. The following are the categories of data we may collect:

Data Category Example Information Mandatory / Optional
Identity Data Full name, MyKad number, date of birth, gender Mandatory (KYC)
Contact Data Email address, phone number, residential address Mandatory
Financial Data Bank account number, Touch 'n Go eWallet details, GrabPay, DuitNow, deposit/withdrawal records in MYR Mandatory
Technical Data IP address, device type, web browser, operating system, login timestamp Automatic
Usage Data Betting records, game types (football, baccarat, slots), transaction history Automatic
Cookie Data Language preferences, login sessions, website analytics data Options
Communications Data Live Chat conversation records, support emails, written complaints Situation-dependent

ace 66 does not collect sensitive data such as medical information, criminal records, or biometric data, unless required by law or a relevant regulatory body.

3. How We Collect Your Personal Data

Ace 66 collects your personal data through a variety of transparent and lawful channels:

  • Account Registration: Information you provide when registering a new ace 66 account, including your name, email address, phone number, and password.
  • Identity Verification (KYC): Documents you upload for identity verification purposes, such as a copy of your MyKad or Malaysian bank statement.
  • Financial Transactions: Data recorded automatically when you make a deposit via Touch 'n Go eWallet, GrabPay, Boost, ShopeePay, DuitNow, or FPX (Maybank2u, CIMB Clicks), or when you make a withdrawal.
  • Platform Usage: Data collected automatically as you browse the platform, place bets on Malaysia Super League, EPL, badminton, cricket matches, or play Live Casino games such as Baccarat and Roulette.
  • Communications: Information you provide when contacting our customer support team via Live Chat, email, or Telegram.
  • Cookies & Tracking Technologies: Data collected automatically via cookies, web beacons, and similar technologies as you browse our platform.
  • Third-Party Sources: In certain circumstances, we may receive data from third-party identity verification providers that we engage for KYC and fraud prevention purposes.

4. Purpose of Personal Data Use

Ace 66 uses the personal data collected solely for the following legitimate and stated purposes. We will not use your data for any other purpose without notifying you in advance:

  • Account Management: Creating, maintaining, and managing your ace 66 member account, including identity verification and password resets.
  • Transaction Processing: Processing your deposits and withdrawals in MYR via supported payment methods, ensuring every transaction is accurately recorded.
  • Service Providers: Gives you access to all platform features β€” Sports Betting, slots, Live Casino Baccarat, Roulette, Blackjack β€” and ensures a seamless user experience.
  • Security & Fraud Prevention: Detecting and preventing fraudulent activity, money laundering, multiple account ownership, and any misuse of the platform.
  • Legal Compliance: Fulfilling legal obligations under the Malaysia PDPA, anti-money laundering (AML) regulations, and directives from regulatory authorities.
  • Customer Support: Processing enquiries, complaints, and assistance requests submitted to the ace 66 support team.
  • Marketing (with Consent): Sending promotional information, bonus offers, VIP programme news, and platform updates β€” only to members who have given explicit consent.
  • Platform Improvements: Analysing aggregated, anonymised usage patterns to improve platform features, interface design, and the overall user experience.

You may withdraw your consent to receive marketing communications at any time by clicking the "Unsubscribe" link in our emails or by contacting support@ace66.life.

5. Data Sharing with Third Parties

Ace 66 do not sell your personal data to any party. However, in certain limited and legitimate circumstances, we may share data with the following parties:

  • Payment Service Providers: Payment processors that handle your transactions β€” including DuitNow, FPX, Touch 'n Go eWallet, GrabPay, and Boost providers β€” receive only the information necessary to process each transaction.
  • Identity Verification (KYC) Providers: Companies that assist us in verifying member identities to meet PDPA and AML legal requirements.
  • IT Service Providers: Companies providing web hosting, database, cybersecurity, and analytics services required for platform operations β€” all bound by strict confidentiality agreements.
  • Regulatory Bodies & Authorities: When required by Malaysian law, a court order, or a valid request from a law enforcement agency.
  • Business Transfers: In the event of a merger, acquisition, or sale of company assets, member data may be transferred as part of the business assets β€” however, you will be notified in advance.

In all data sharing scenarios above, ace 66 ensures that receiving parties uphold data protection standards equal to or higher than those set out in this Privacy Policy.

6. Data Storage & Security

The security of your personal data is a responsibility we take very seriously. ace 66 implements the following technical and organisational measures to protect your data:

  • 256-bit SSL Encryption: All communications between your browser and ace 66 servers are protected by the latest TLS/SSL protocols.
  • Encryption of Stored Data: Sensitive data such as payment information and MyKad numbers are stored in encrypted form in our database.
  • Strict Access Controls: Only ace 66 staff who require access to specific data to perform their duties are permitted to do so β€” based on the principle of least privilege.
  • Regular Security Audits: Our systems undergo regular penetration testing and independent security audits.
  • Firewall & DDoS Protection: The ace 66 platform is protected by advanced network security layers to prevent unauthorised access and cyberattacks.

Data Retention Period: ace 66 retains your personal data for as long as your account is active. Following account closure, data is kept for the additional period required by Malaysian law (typically 7 years for financial records) before being securely deleted.

While we take all reasonable precautions, no security system is 100% breach-proof. We strongly encourage you to use a strong, unique password and never share it with anyone to keep your account secure.

7. Cookies & Tracking Technologies

Ace 66 uses cookies and similar tracking technologies to enhance your experience on our platform. The following are the types of cookies we use:

  • Essential Cookies (Required): Required for core platform functions such as login session management, security, and basic preferences. These cookies cannot be disabled.
  • Performance / Analytics Cookies (Optional): Helps us understand how members use the platform β€” including the most visited pages, time spent, and navigation patterns β€” so we can continually improve our services.
  • Functional Cookies (Optional): Stores your preferences such as language, display layout, and other settings to deliver a more personalised experience.
  • Marketing Cookies (Optional): Used to display relevant advertisements and promotions based on your interests. Only activated with your consent.

You can manage your cookie preferences through your web browser settings. However, disabling essential cookies may affect the functionality of the ace 66 platform.

8. Your Rights Under PDPA

As a data subject under Malaysia's PDPA, you have the following rights regarding your personal data held by ace 66:

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Right to Access You have the right to request a copy of the personal data we hold about you. Requests will be processed within 21 business days.
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Right to Rectification If your data is inaccurate or out of date, you have the right to request a correction and we will update it within 14 days.
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Right to Erasure You may request the deletion of your personal data when it is no longer needed, subject to any legal record-keeping obligations.
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Right to Object You have the right to object to the processing of your data for direct marketing purposes at any time, without having to provide a reason.
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Right to Data Portability You may request your data in a machine-readable format for transfer to another service provider where applicable.
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Right to Restrict Processing You may request that we restrict the processing of your data under certain circumstances as specified by the PDPA.

To exercise any of the above rights, please submit a written request to privacy@ace66.life by stating the type of request and your ace 66 account number. We will verify your identity before processing any request.

9. International Data Transfers

In some circumstances, your personal data may be processed or stored on servers located outside Malaysia β€” for example, by cloud service or IT infrastructure providers we use to ensure 24/7 platform reliability and availability.

Where such transfers occur, ace 66 ensures:

  • The recipient country or organisation maintains a level of data protection adequate and comparable to Malaysia's PDPA.
  • Appropriate data transfer agreements (such as standard contractual clauses) have been put in place between ace 66 and the receiving parties.
  • Transfers are carried out only to the extent necessary for the purposes stated in this Privacy Policy.

10. Children's Privacy

The ace 66 platform is strictly for individuals aged 18 and above. We do not knowingly collect or process personal data from children or minors.

Should we discover that personal data of a minor has been collected without proper age verification, we will take immediate steps to delete that data and close the account in question.

If you become aware or suspect that a child has registered on the ace 66 platform, please contact us immediately at privacy@ace66.life.

11. Links to Third-Party Websites

The ace 66 platform may contain links to third-party websites for informational or convenience purposes. This Privacy Policy not applicable to those third-party websites.

Ace 66 is not responsible for the privacy practices or content of any external websites accessed through links on our platform. We encourage you to read the privacy policy of each website you visit individually.

12. Privacy Policy Updates

Ace 66 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our practices, legal requirements, or technological developments.

  • Registered members will be notified of any significant changes via email at least 14 days before taking effect.
  • The "Updated" date at the top of this document will always reflect the latest version of the Privacy Policy.
  • Continued use of the platform after the effective date of any amendments constitutes your acceptance of the latest version.
  • Previous versions of the Privacy Policy are available upon request via email to our team.

We recommend bookmarking this page and reviewing it periodically. Our commitment to your privacy is ongoing and ever-evolving.

13. Contact Our Data Protection Officer

Ace 66 has appointed a Data Protection Officer (DPO) responsible for ensuring ongoing compliance with Malaysia's PDPA and this Privacy Policy.

If you have any questions, concerns, or complaints regarding this Privacy Policy or how ace 66 handles your personal data, please reach out to us via:

We are committed to responding to all privacy-related enquiries within 3 working days. For more complex complaints that require investigation, we will provide you with an update within 14 business days.

If you are not satisfied with our response, you have the right to lodge a complaint with Department of Personal Data Protection Malaysia (JPDP) or the relevant regulatory authority.

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Your Data Is Safe. Now Let's Play!

With data protection that meets Malaysia's PDPA standards, you can enjoy the ace 66 platform with complete peace of mind. Register now and experience the best betting platform in Malaysia.

PDPA Compliance  |  256-bit SSL Encryption  |  18+ Only

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